2800 Privacy Policy

Effective date: 1 January 2026

Information We Collect

When you register and use the 2800 platform, we collect various types of information to ensure our services run smoothly. The categories of information we collect include:

Account information — your name, email address, phone number, date of birth, and the password you create during registration.
Device and browser information — device type, operating system, IP address, browser type, and screen resolution, to ensure the platform works properly across all devices.
Payment information — deposit and withdrawal methods in Malaysian Ringgit (MYR), including information required to process transactions via FPX or local e-wallets. We do not store full card details.
Cookies and usage data — pages you visit, session duration, game preferences, and your interactions with platform features.

How We Use Your Information

2800 uses the information collected for the following purposes:

Processing account registration and verifying user identity.
Processing MYR deposits and withdrawals securely and accurately.
Providing customer support and resolving any technical or account-related issues.
Sending important notifications related to your account, transactions, or platform updates.
Detecting and preventing fraudulent activity or usage that violates our terms of service.
Improving the user experience through aggregated, anonymised analysis of usage patterns.

Cookies and Session Tracking

The 2800 platform uses cookies and similar technologies to maintain your login session, remember your language preference, and ensure smooth navigation. Analytics cookies are used anonymously to understand usage patterns without identifying individual users.

You can manage or disable cookies through your browser settings, though some platform features may be affected if session cookies are turned off. We do not use third-party cookies for targeted advertising.

Data Storage and Security

All 2800 user data is stored on servers protected with SSL/TLS encryption. We enforce strict access controls, ensuring that only authorised personnel can access user data, and only for legitimate operational purposes.

Payment information is processed through secure channels that comply with industry standards. Account data is retained for as long as your account remains active, and will be deleted or anonymised upon account closure in accordance with our data retention policy.

2800 does not sell or rent users' personal information to any third party for marketing purposes. However, we may share necessary information with:

Payment processors that help process MYR transactions securely.
Regulatory authorities where required by Malaysian law or a valid court order.
Technical service providers that support platform operations, subject to strict confidentiality agreements.

Any data sharing is carried out only to the extent necessary and is governed by binding data protection agreements.

User Rights — Access, Correction & Deletion

As a 2800 platform user, you have the following rights regarding your personal information:

Right to access — you may request a copy of the personal information we hold about you.
Right to correction — you may request corrections to any information that is inaccurate or out of date.
Right to deletion — you may request the deletion of your account and personal data, subject to applicable legal data retention requirements.

To exercise any of these rights, contact our support team at [email protected] and we will process your request within a reasonable timeframe.

Privacy Policy Updates

2800 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, Malaysian legal requirements, or technological developments. Users will be notified of any material changes via in-platform notifications or email.

Continued use of the platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically. For any enquiries, contact us via FAQ or register your account directly at registration page.